Client Satisfaction Survey Summer 2016

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Hello:
You are invited to participate in our Client Satisfaction Survey. The Mount Sinai Genetic Testing Laboratory-Connecticut is committed to continuous quality improvement. In order to monitor our progress and identify areas of improvement we welcome your feedback. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this survey is completely voluntary and confidential. It is very important for us to learn your opinions.

If you have questions at any time about the survey please contact Client Services at 203-483-3232 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

How satisfied are you with the following:

Communication regarding sample requirements?

Professionalism of Staff?

Clarity of Requisition?

How satisfied are you with the following:

Turn-around Time of results?

Reliability of results?

Test menu?

What services would you like the laboratory to offer?

Any additional Comments or Suggestions:

How satisfied are you with the following:

Easy to read Reports?

Would you refer our laboratory to your colleagues?

Would you use our services again?

Did the level of laboratory services satisfy your expectations?

Love it

Hate It

Any Additional Comments or Suggestions:

Thank you for sharing your opinions! Mount Sinai Genetic Testing Laboratory - Connecticut